Payment Policy

Accepted Payment Methods

At The Cap Foundry, we offer several secure payment options for your convenience:

• PayPal

  When completing your purchase with PayPal, you'll be redirected to PayPal's secure payment page. You can either:

  • Log in with your PayPal account credentials to confirm payment
  • Choose "Pay with Debit/Credit Card" without creating a PayPal account

  Note: Orders will be shipped to the address specified in your PayPal account. Please ensure your shipping address is correct before completing the payment.

• Credit/Debit Cards

  We accept all major credit and debit cards:

  • Visa
  • Mastercard
  • American Express
  • Discover

Billing Information

When processing your payment, please note:

• All prices are in Canadian Dollars (CAD)
• Applicable taxes will be calculated based on your shipping address
• Your billing address must match the address associated with your payment method
• You will receive an email confirmation once your payment is processed

Security Measures

Your security is our priority. We implement the following measures to protect your payment information:

• SSL encryption for all transactions
• PCI DSS compliance for credit card processing
• Secure payment gateways
• Regular security audits and updates

We never store your complete credit card information on our servers.

Order Processing

Understanding our order processing timeline:

• Orders are processed Monday through Friday, 9:00 AM - 5:00 PM CST
• Payment confirmation is sent within 1 hour of successful transaction
• Orders begin processing once payment is confirmed
• You can track your order status through your account dashboard

Payment Issues

If you experience any payment-related issues:

• Contact our customer service team at ask@thecapfoundry.com
• Call us at +1 (204) 951-8174 during business hours
• Visit our store at 1015 Bannerman Ave, Winnipeg, MB R2X 1K6

Pre-Authorization

When placing an order:

• A temporary authorization hold may be placed on your payment method
• The final charge occurs when your order ships
• Authorization holds typically clear within 3-5 business days if the order is cancelled

Currency and Exchange Rates

Important information about currencies:

• All transactions are processed in Canadian Dollars (CAD)
• International customers may incur currency conversion fees from their bank
• Exchange rates are determined by your payment provider
• Display prices include applicable taxes for Canadian customers

Payment Verification

For your security, we may require additional verification:

• Large orders may require additional authentication
• International orders may need verification documentation
• Our team will contact you if additional information is needed